Lerma De Jesus, Hayward

Patricia is very professional in her dealings with me as a client. She definitely knows her stuff and is able to explain to me in simple terms the things that I need to understand. She is very patient and diligent and I always feel “special” because she promptly returns my calls, and if she does not know the answer to some of my questions she does not pretend to be a “know-it-all” expert, but will admit her uncertainty or lack of knowledge, then will come back to me soon with the right answers. With her as my agent, I feel secure that my personal situation and needs are pretty well understood and that I have the best advocate and representative to the seller, lender and other parties involved. She diligently followed up documents from my end and from the loan officer’s and seller’s end thereby closing the sale in a timely manner. I am very satisfied & will recommend her to my colleagues & friends.